Frequently Asked Questions From International Clients

We mainly support wedding favors, baby celebration return gifts, boutique event gifting and corporate gift box projects. Typical support includes product direction, packaging development, personalization details and delivery planning based on the occasion, quantity and timeline.

Yes. Overseas clients can begin by email, WhatsApp or the English contact form. We usually start with the event background, target quantity, style direction, budget range and deadline, then move into recommendation, sampling and execution planning step by step.

Yes. Depending on the product type and timeline, we can support logo placement, names, event dates, color adjustments and packaging refinements. Artwork scope, print position and final confirmation are normally reviewed before production starts.

Lead time depends on quantity, level of customization, packaging complexity and delivery method. For smoother execution we recommend confirming the project several days in advance, while urgent Shenzhen-based requests may be accelerated when stock and artwork scope allow it.

For Shenzhen-based projects we can coordinate showroom selection, sample review, local delivery and timing alignment. For clients outside Shenzhen or overseas, remote confirmation can come first, followed by sample or logistics discussion when the project requires it.

The most useful starting information is the event type, target quantity, budget range, preferred style or color direction, required customization elements and expected delivery date. Even a short brief is enough for us to start with a practical recommendation.

We are especially suitable for curated mid-size projects where presentation, customization and execution reliability matter. For very large-scale requests, we can first evaluate feasibility based on timeline, sourcing requirements and packaging complexity.